General Provisions
Changes from March 2024
We have updated our Privacy Policy. These changes are intended to provide greater clarity regarding how we use your personal information and to consolidate previously separate notices for the EU and the rest of the world into one document.
Data Controller Information:
Culligan Bulgaria EOOD, with UIC 201622594, headquartered at 3 Sarantsi St., Sofia 1517, represented by Managing Director Kamelia Yordanova Toneva.
This Privacy Policy governs the relationship between the Company and the data subjects regarding the personal data processing activities described herein.
Contact Information:
Email: info@purewater.bg
Phone: 028741046
In this Privacy Policy, you will find detailed information about the activities we perform in processing your personal data.
"Site" means https://www.purewater.bg and all its subpages and subdomains.
This notice defines the basis on which we will process all personal data we collect from you or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will handle it. It is important that the personal data we hold about you is accurate and up-to-date. Please inform us if your personal data (e.g., name or address) changes during your relationship with us so that we can update our records.
This Privacy Notice explains:
In this document, "We," "Us," and "Our" refer to Culligan Bulgaria EOOD, with UIC 201622594, headquartered at 3 Sarantsi St., Sofia 1517, represented by Managing Director Kamelia Yordanova Toneva.
For the purposes of data protection laws, we are a data controller and a proud member of the Culligan International Group ("Culligan"). Culligan is a global leader in providing cleaner and softer water through innovative, sustainable solutions and unparalleled service across all sectors.
With over 13,000 team members and 1,000 dealers in 90 countries, Culligan's 35+ brands serve more than 50 million customers annually, sharing the mission to provide better water to consumers everywhere they need it—at home, at work, or on the go.
This Privacy Notice covers all structures within the Culligan Group. However, these companies may have their own privacy notices, which may supplement this document. If you are an EU resident (or from a country that has adopted local law implementing or adopting the GDPR), this includes the European General Data Protection Regulation (GDPR) or applicable local law implementing the GDPR.
We have also implemented an intra-company agreement that includes standard contractual clauses approved by the European Commission to ensure that all personal data transfers to any Culligan entity are protected at the same level required by European data protection law.
You have the right to ask us:
In certain circumstances, you also have the right:
Exercising Your Rights
For information regarding your individual rights, including how to correct, restrict, delete, or make changes to your personal information, or if you wish to request a copy of the personal information we hold about you, please contact us here.
Fees
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). We may charge a reasonable fee if your access request is clearly unfounded or excessive, or if you request multiple copies of the information. Alternatively, we may refuse to comply with the request under these circumstances.
What We May Need From You
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to a person who has no right to receive it. If you are not satisfied with our response or for more information about your data protection rights, you can visit the website of your local data protection authority.
"Personal data" means any information about an individual by which that person can be identified, directly or indirectly. We will collect personal data related to you that you provide when applying for a job. This information includes personal data such as your full name, email address, phone number, job title, department, preferences, and our communications with you.
Information You Provide
We will collect personal data related to you that you provide when:
This information includes personal data such as your full name, email address, phone number, job title, department, preferences, and our communications with you.
Information We Collect About You
The type of personal information we collect depends on the purpose for which it is collected and may include:
We may also collect information about you from other sources, such as:
We will only use your personal data when the law allows us to and for the purposes stated in this notice. These purposes include:
We may use your personal data to provide and administer the services you have requested and/or to respond to your inquiries. When you do not provide certain information, we may not be able to process your order.
We may also use your personal data to fulfill our legal obligations, handle complaints, and enforce our terms and conditions.
We may use your personal data for our legitimate business interests, which include security, improving our Website, enhancing our solutions and services, general marketing purposes, and internal monitoring and reporting. However, we will not do this if our interests outweigh your rights and freedoms.
We process your information for the following purposes:
Below, we’ve outlined the ways in which we plan to use your personal data:
To fulfill our contract with you and maintain our relationship. This includes the following:
To comply with legal and regulatory requirements. These include:
For specific business purposes, to provide you with appropriate products and services and a secure experience. Our business purposes include:
We may use artificial intelligence and Internet of Things technologies, including machine learning, to carry out some activities. When this is the case, the results will be subject to human oversight and review, and we will not include your personal data in any data analytics with a third-party model without informing you. When using publicly available models for general business purposes, we will give you the option to be anonymized or excluded from the provided data. We will always strive to use AI technologies in compliance with legislation, regulatory guidelines, and government policy.
Change of Purpose
We will use your personal data only for the purposes for which we collected it unless we reasonably believe that we need to use it for another reason and that reason is compatible with the original purpose. We may also process your personal data as part of an acquisition or sale. If this occurs, you will be notified of any change in processing or data controller resulting from this activity.
You have the right to object to the processing of your personal information for some of the business purposes listed above, but if you do so, it may affect our ability to provide you with some or all of our services. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent in compliance with the above rules where this is required or permitted by law.
5. How We Store Your Information
We are committed to ensuring the confidentiality of the personal information we hold and continue to review our security control mechanisms and related policies and procedures to ensure that your personal information remains protected.
When we contract with third parties, we impose appropriate security, confidentiality, and data protection obligations to ensure that personal information is stored securely and to prevent unauthorized or accidental access, processing, copying, modification, deletion, loss, or use.
If we work with third parties in countries outside the UK or EU, we ensure that these are countries that have been confirmed by the UK government and the European Commission to have adequate levels of data protection, or that the organization receiving personal data has provided adequate safeguards and agreed to treat your information with the same level of protection as we do.
We also use international data transfer agreements in the UK and EU Standard Contractual Clauses for transfers outside the UK or the European Economic Area.
In limited circumstances, employees outside our usual workplaces may have access to the data. In these circumstances, we ensure that appropriate information security measures are in place to protect your information.
6. Who We Share Your Information With and Why
We will not sell your personal data and generally do not provide it to third parties, but there are some exceptions. We may share your personal data in the following ways (as applicable):
Companies within the Culligan Group:
Companies appointed by Culligan (these third parties may be based in countries outside the UK or EU):
Organizations and parties appointed or authorized by you.
Statutory authorities
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Where processing is based on your consent, we will process your personal data only until you withdraw your consent.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
We will take all reasonable steps to ensure that your personal data is processed securely and in accordance with this notice.
8. How to Contact Us
If you have any questions about this notice, need more information about our privacy practices, or wish to file a complaint regarding the way we have handled your personal data, you can contact our Data Protection Officer, who will investigate the matter.